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                • Aware Air Monitor
                  • How does the Blueair Aware work?
                  • What do the colors on my device mean?
                • Blueair Friend App
                  • How do I know I have the latest app version?
                  • I can’t log in to my Blueair Friend account.
                  • I can’t register an account in the Blueair Friend app.
                  • Why does the outdoor air quality in the app sometimes differ from other data providers?
                • Cabin Air
                  • Can I open my windows when using an air purifier?
                  • Can several Blueair Friend app accounts monitor one unit?
                  • Can we connect several accounts to the same unit?
                  • Do I need a Cabin Air Purifier?
                  • Does the unit work without Bluetooth?
                  • Does the unit work without Wi-Fi? 
                  • How do I change the fan speed?
                  • How do I change the filter?
                  • How do I know that my Cabin Air Purifier is working?
                  • How do I place the filters in my Cabin Air Purifier?
                  • How does HEPASilent™ Technology help me on the road?
                  • How often do you recommend changing my filter?
                  • How often should I run my air purifier?
                  • I have lost my user manual, what do I do?
                  • My Cabin Air Purifier does not switch on
                  • My Cabin Air Purifier is on full speed all the time
                  • My Cabin Air Purifier makes an unexpected noise
                  • My Cabin Air Purifier powered off accidentally
                  • My device can’t connect to Bluetooth
                  • My device is ‘offline’ in the app
                  • The airflow of my Cabin Air Purifier is weak
                  • The control plug is blinking red, what do I do?
                  • The filter timer indication stays on
                  • What do I do with the cabling for my in Cabin Air Purifier?
                  • What is the best location for the Cabin Air Purifier?
                  • When will I be able to buy a Cabin Air Purifier?
                  • Where can I find the Serial Number and/or the Mac Address of my Cabin Air Purifier?
                  • Will my Cabin Air Purifier continue to run after my car engine is switched off?
                • Classic Air Purifiers
                  • How do I turn off or dim the light on my device?
                  • Can I add several units to one Blueair Friend app account? 
                  • Can I clean the filter?
                  • Can I move my device between different rooms?
                  • Can several Blueair Friend app accounts monitor one unit at the same time?
                  • Error message: ‘Invalid token provided’.
                  • How do I change filter on a Classic 400 air purifier?
                  • How do I connect the device using manual mode?
                  • How do I delete a connected device from the app?
                  • How do I disable the Wi-Fi function?
                  • How do I reset the filter replacement timer?
                  • How do I use IFTTT with my device?
                  • How often should I change my filter?
                  • I can’t see my device in the Blueair Friend App anymore.
                  • I moved to another country and I can’t access my air quality data?
                  • My air purifier doesn't switch on. 
                  • My air purifier is on full speed all the time.
                  • My Blueair air purifier makes an unexpected noise.
                  • My device can’t connect to the Wi-Fi.
                  • My device is ‘offline’ in the app.
                  • My device releases an unpleasant smell.
                  • My PM2.5 levels are high, what should I do?
                  • My PM2.5 readings are almost constantly close to 0, why?
                  • My tVOC levels are high.
                  • My tVOCs seem too low, why?
                  • Sensors in the same room show different air quality levels.
                  • The firmware of my device is updating. How much time does this take?
                  • The light on my device is glowing (as if it was breathing slowly).
                  • What do the sensors measure?
                  • Why does my device need a learning period?
                • General
                  • How do I extend the warranty for my Blueair air purifier?
                  • How do I optimise the use of my air purifier?
                  • How do I use Amazon/Alexa with my device?
                  • What is AQI?
                  • Where can I find the serial number and the MAC address of my device?
                  • Where do the air quality thresholds come from?
                • Sense Air Purifier
                  • My Sense+ doesn’t react when I swipe my hand over it and I am not able to set the fan speed.
              • Video Tutorials
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                  • Manage your Blueair Friend app account
                • ​Air Purifiers and Air Sensors
                  • 200 Series - Cleaning and Maintenance
                  • 400 Series - Cleaning and Maintenance
                  • 500 Series - Cleaning and Maintenance
                  • 600 Series - Cleaning and Maintenance
                  • ECO10 Series - Cleaning and Maintenance
                  • Getting started with your Aware
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                  • Reading your Blueair Aware
                  • Set the night mode of your Aware from your Blueair Friend App
                  • Set up your Aware from the Blueair Friend App
                  • Set up yout Sense+ from the Blueair Friend App

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            Visionary Solutions Sdn Bhd
            10 Boulevard, A-8, Block Allamanda,
            Lebuhraya Sprint PJU 6A,

            Petaling Jaya, Selangor

            Telephone

            +603 7710 5877
            Call +603 7710 5877

            Contact us

            Visionary Solutions Sdn Bhd
            10 Boulevard, A-8, Block Allamanda,
            Lebuhraya Sprint PJU 6A,

            Petaling Jaya, Selangor

            Telephone

            +603 7710 5877
            Call +603 7710 5877

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